Contact information

If you have questions about SupplyPax products, orders, or the shopping process, please contact us using the details below. Our customer support team is available during the stated support hours to assist with your inquiries.

Customer Support

How to Contact Us

To help us better understand your inquiry, please include your order number, product name, and a clear description of the issue when contacting us about an order. If your inquiry concerns a damaged item or another product issue, you may also provide relevant photos to help us understand the situation.

Business Information

  • BRAND: SupplyPax
  • LEGAL COMPANY NAME: Shenzhen Star Wall Information Technology Co., Ltd.
  • OWNER / REPRESENTATIVE: Yuxuan Zhu
  • CUSTOMER SUPPORT EMAIL: [email protected]
  • SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
  • Customer Support Phone: +86 13536941000
  • WEBSITE: https://supplypax.com
  • BUSINESS ADDRESS: Room 2306G11, Building A, Galaxy Century, No. 3069 Caitian Road, Gangxia Community, Futian Subdistrict, Futian District, Shenzhen, Guangdong, China